Custom Challenge Coin Terms and Conditions
Here at unitcoins.us, we are very proud of all our troops. We are here to help you every step of the way in the creation of your unit coin.
Have an idea for your custom challenge coins, but no artwork yet? Our designers gladly will help you prepare your artwork at no charge! We pride ourselves on our commitment to quality and standard of service. We will gladly make as many revisions as needed to ensure the final product is a custom challenge coin to be proud of!
Pre-production proof sample coins are provided upon request. The charge for a pre-production proof is the cost of the die and $40.00 for express shipping. The balance of amount due is paid prior to full production once the proof is approved. At this point color and plating changes are acceptable at no charge. However, if a structural change is made a new die will be required and you will incur a second die charge. We offer a digital proof of your coin at no charge.
Normal production time is 3 – 4 weeks after artwork approval. A 5% rush charge is applied for production under 3 weeks. Payment is required prior to production of coins unless the purchase is made with a Government Contract or a Company Purchase Order.
Unitcoins.us accepts the following forms of payment:
Company Purchase Orders
Custom coin orders are nonrefundable unless there is an error in production. In the unlikely event of this occurring, Unitcoins.us will replace the coins at no cost to our customer.
I want to inform you that I received the coins 100ea today. In behalf of our enlisted association I want to extend our appreciation for a wonderful job by your company.
- CPO, US Navy
Hi Heather, Thank you for the coins, We really like them, ya’ll did a great job, We are out of here in 28 more days.
- 1stSGT, US Army
The coins came in today. Everything looks great.
- CPT, US Army